Refund policy

If you don't love your bikini, we offer a 30-day return window from date of delivery.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags.

For questions or to start a return, please contact us at saltandmay@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We are happy to exchange an item that does not fit, given the size you need is in stock. Please contact us ASAP if you need to exchange for another size. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We are happy to work with you on a case-by-case basis. Please contact us for special circumstances.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at saltandmay@gmail.com.